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Now known as Ombudsman Association. Members include ombudsmen and other complaint-handling bodies in the UK, Ireland and British Overseas Territories and Crown dependencies. Gave evidence on the role of ombudsmen generally and possible roles of mediation in the Press.
Founded in 2002. National private-sector ombudsman scheme, which works to resolve complaints between consumers and companies that are signed up to their scheme. Free and impartial means of resolving disputes outside of the courts. Submitted evidence to the Inquiry about how such a scheme could work for the press.
Submitted evidence to the Inquiry on the Daily Mail’s reporting of celebrities’ pregnancies and inconsistencies in that paper’s policies and practice.
