Toulmin worked as Director of the Press Complaints Commission from 2004 to 2009, having worked at the PCC since 1996. Gave evidence on the workings of the PCC and the limits of its powers. He told the Inquiry that the PCC had been happy to raise awareness of legal restrictions on journalists, but that it could not formally regulate possible offences such as hacking, computer hacking, "blagging" and bribery and/or corruption.